Performance Contracting Group

  • Field Technician

    Job Locations US-KS-Lenexa
    Posted Date 2 weeks ago(11/26/2018 7:25 PM)
    Job ID
    2018-1420
    # of Openings
    1
    Category
    Information Technology
  • Company Overview

    Performance Contracting Group is one of the leading specialty contractors in the United States. Our employees are the lifeblood of our company. The foundation of our culture is truly living by our core values every day through our employee-owners. PCG’s key to success is developing and maintaining a strong performance-driven corporate culture that inspires our employees to achieve greatness. 

     

    Job Description

    PCG is seeking an IT Field Technician for its corporate operations based in Lenexa, KS.  The role of Field Technician irequires a diverse skillset with the first requirement being the ability to provide excellent customer service.  This is a team-oriented role that requires self-sufficiency at times.  Minimum of 2 years technical experience.  Certifications such as MCP or better and Network + or Associates Degree in related field are desired.

    • The duties of this position include:
    • Remote and onsite technical support of hardware and software consisting primarily of ticket escalations from Tier 1 team
    • Remote and onsite project work
    • System Administration including Windows Server and other platforms
    • Technical equipment ordering
    • On Call after hours coverage on a rotating schedule
    • Ability to travel up to 25% of the time
    • Thorough documentation of tickets and work completed
    • Windows OS image deployment and data migration
    • Ability to follow published procedures during routine tasks

    Requirements

    • Minimum of 2 years technical experience. 
    • Understanding of routing, switching, and basic networking concepts including TCP/IP, Ports, DNS, DHCP, LAN/WAN, VPN, etc.
    • Understanding of Active Directory and basic administration experience
    • Experience building/deploying Windows OS and associated data migrations
    • Excellent understanding of structured cabling and equipment racking practices (must be able to lift equipment up to 75 lbs) 
    • Excellent written communication and documentation skills
    • Excellent verbal communication skills
    • Ability to self-start/direct with limited oversight
    • Shoretel/Mitel phone system experience a plus
    • Experience with Office 365 Applications a plus
    • Experience providing phone/remote support a plus
    • System Administration experience a plus

     

    Benefits

    Performance Contracting Group has developed one of the most attractive and lucrative compensation systems within the construction industry. Our comprehensive benefit package includes:

    • Competitive pay
    • Incentive bonus plan
    • Employee stock ownership plan (ESOP)
    • 401(k) retirement savings plan with match
    • Medical and dental insurance plans with flexible spending account option
    • Life insurance, accidental death and disability benefits
    • Flexible paid time off policy and paid holidays

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